Water Damage Restoration | Douglas Park Chicago
Project Details
Restoration Problem:
Ejector Pump Failure
Restoration Solution:
Sewage Cleanup and Structural Drying
Service Category: Water Damage Restoration
Category Loss: 3
Service Type: Residential
Service Location: Douglas Park Chicago
Area of Service: 60616, 60605
It is Important to Act Quickly When Experiencing Sewage Backup
Sewage water is considered black water or a category three loss and is the most dangerous type of water damage. For property owners, immediate action is critical to prevent further damage to the house and avoid health risks. Contacting a professional restoration company for emergency mitigation services is the first step to restore your home.
Category 1
Clean Water
- Not contaminated
- No immediate health risks
- Can turn to Category 2 if left untreated due to bacterial growth
- Sources: broken water supply line or an overflowing sink
Category 2
Grey Water
- Contains significant levels of contaminants
- Causes discomfort or illness if ingested or exposed to the skin
- Sources: dishwasher or washing machine overflows, toilet overflows with urine (no feces), and sump pump failures
Category 3
Black Water
- Most dangerous and contaminated
- Can cause severe illness or death if ingested or exposed to the skin
- Sources: sewage backups, flooding from rivers or seawater, toilet overflows containing feces
Panicked Customer Had Sewage in Her Basement
A concerned customer called our Rescue Plumbing in need of sewage cleanup services for her basement in Douglas Park Chicago.
On top of having to deal with the sewage backup, the family was mourning the loss of their dog and their insurance company had declined their claim. We assured her that we would handle everything safely and do our best to minimize her financial burden.
Emergency Services for Sewage Backup in Basement
Once our team arrived on-site we performed an inspection of the damage and found that the ejector pump had failed, causing sewage backup in the basement and underneath the hardwood floors.
We provided a detailed estimate and explained the cleanup process, outlining the techniques we would use to ensure her family and home were in good hands.
Need Immediate Assistance: Check out our Water Damage Restoration Services to learn more about how we can help you!
Locally-Owned Family Restoration Company
Our team quickly began the water damage restoration work, efficiently removing all damaged materials and items like furniture from the basement. With a deeply committed approach, we set up our professional drying equipment and we had the property thoroughly clean and dry within three days.
The customer was very thankful we could restore her home and help get her family’s life back to normal after this difficult time. If your home or business has experienced a similar disaster, call us anytime for a free estimate at 773-799-8848.
