Question 1

Do you charge to come out?

Accepted Answer

No, we don’t charge to come out during our normal business hours (Mon - Sat 9:00am - 5:00pm).

When you need a 24 hour plumbing service, trust us to provide unbeatable service any time of day. Our customers are always taken care of 24/7 and free onsite estimates Mon-Sat 9:00am - 5:00pm

Question 2

Is there a plumber that can come out today?

Accepted Answer

Yes! We provide same-day plumbing services throughout the Chicagoland area. We strive to get our licensed plumbers out to you as quickly as possible. So they can complete the job in a timely fashion and at a reasonable price.

On some occasions, such as heavy rain days or when it’s freezing outside, we do get booked quite quickly. So please call us as soon as possible to reserve your appointment.

Question 3

How does your plumbing service work?

Accepted Answer

From the moment you call Rescue Plumbing, we assign the job to a licensed plumber and a licensed apprentice plumber.

Our knowledgeable plumbers will arrive in a fully stocked plumbing service van and assess the plumbing problem then give you an estimate for the repair or installation.

(Note: we are happy to provide free verbal estimates onsite from Monday through Saturday, 9:00am – 5:00pm.)
If you agree to the plumber’s initial quote, they will begin to repair your plumbing problem then and there. If you don’t want to agree to the plumber’s estimated cost yet, no problem! Our expert plumbers will leave for a new plumbing job, and hope to hear from you in the future!

Question 4

Where are you located?

Accepted Answer

Our main office is located at 1137 W Webster Ave. Chicago, IL 60614.

We have other locations around the Chicagoland area with the full address listed below:

🔧 839 N. Winchester Ave. Chicago, IL 60622

🔧 1100 Manor Dr. Wilmette, IL 60091

🔧 3409 N. Paulina St. Chicago, IL. 60657

🔧 5141 N. Lincoln Ave. Chicago, IL 60625

🔧 2716 W. North Ave. Suite 1, Chicago, IL 60647

🔧 557 Deerfield Rd, Deerfield, IL 60015

Question 5

Do you have a plumbing license?

Accepted Answer

Yes, we have an Illinois Department of Public Health (IDPH) Plumbing Contractors License and we also have a Chicago Plumbing Contractors License. Other license credentials are listed below:

🔧 Illinois Department of Public Health Plumbing Contractors License: #055-044523

🔧 City of Chicago Department of Buildings Plumber Contractor's License: #SBC198284

🔧 City of Chicago Department of Water Management Sewer and Drain License #2924

🔧 Department of Building & Zoning of Cook County Plumbing Contractors Registration: #055193

🔧 Illinois EPA Division of Public Water Cross-Connection Control Device Inspector License: #058-198284 XC5737

🔧 Institute of Inspection Cleaning and Restoration Certification Registration: #63723176

🔧 City of Evanston Plumbing Contractors License: #20LIPL-0027

🔧 Village of Morton Grove Plumbing Contractors License PC21-0009

Question 6

Do you have insurance?

Accepted Answer

Yes, we have insurance. We can provide you with our general certificate of insurance we have used for the state of Illinois or the city of Chicago.

Many condo associations and high-rise buildings, and the occasional commercial properties require specific insurance documents for professional plumbing companies to work in their buildings (especially for renovation projects). After we provide you with an estimate and you agree, we can move forward with getting you a specific certificate of insurance.

Many buildings and condo associations have a form that states what specific verbiage they require on their certificate of insurance for us to work on their plumbing system. We need you to email us that form with those requirements so we can forward it to our insurance agent.

Usually, this is sent back to us on the same day as long as it is done during regular business hours. Then we email it out to you.

Question 7

Do you offer financing?

Accepted Answer

We offer no money down, same-day financing. You can get approved in minutes, so you can have your plumbing and sewer work done today. Our current special is 0% interest for 18 months.

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Frequently Asked Questions

Do you charge to come out?

Is there a plumber that can come out today?

How does your plumbing service work?

Where are you located?

Do you have a plumbing license?

Do you have insurance?

Do you offer financing?

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